Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
- STEP1
- STEP2
- STEP3
- STEP4
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://omadaeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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EAP690E HD
AXE11000 Ceiling Mount Quad-Band WiFi 6E Access Point
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EAP265 HD
AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
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EAP223 V2
AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
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EAP115 V4*
N300 Wireless N Ceiling Mount Access Point
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EAP110 V4*
N300 Wireless N Ceiling Mount Access Point
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EAP215-Bridge KIT
Wireless Bridge 5 GHz 867 Mbps Long-Range Indoor/Outdoor Access Point
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Show All 34 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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SX6632YF
Omada 26-Port 10G Stackable L3 Managed Aggregation Switch with 6 25G Slots
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SG6654X
Omada 48-Port Gigabit Stackable L3 Managed Switch with 6 10G Slots
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SG6654XHP
Omada 48-Port Gigabit Stackable L3 Managed PoE+ Switch with 6 10G Slots
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SG6428X
Omada 24-Port Gigabit Stackable L3 Managed Switch with 4 10G Slots
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TL-SX3016F
JetStream 16-Port 10GE SFP+ L2+ Managed Switch
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SX3016F V1.2
Omada 16-Port 10GE SFP+ L2+ Managed Switch
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Show All 69 Switches (Compatible in Controller Mode)
Routers (Compatible in Controller Mode)
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ER8411
Omada VPN Gateway with 10G Ports
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ER7412-M2
Omada Multi-Gigabit VPN Gateway
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ER707-M2
Omada Multi-Gigabit VPN Gateway
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ER7406
Omada Gigabit Rackmount/Desktop VPN Gateway
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ER7212PC
Omada 3-in-1 Gigabit VPN Gateway
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ER7206
Omada Gigabit VPN Router
Show All 7 Routers (Compatible in Controller Mode)
Routers (Compatible in Controller and Standalone Modes)
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ER706W-4G
Omada 4G+ Cat6 AX3000 Gigabit VPN Gateway
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ER706W V1.2
Omada Gigabit AX3000 WiFi 6 VPN Gateway
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ER703WP-4G-Outdoor
Omada 4G+ Cat6 AX3000 Wi-Fi 6 Outdoor/Indoor Gateway
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
- STEP1
- STEP2
- STEP3
- STEP4
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: Omada_2.4GHz/5GHz_XXXXXX) printed on the product label.
-
STEP2
Launch a web browser and enter http://omadaeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
