Careers at TP-Link

TP-LINK UK LTD, a market leader in consumer and SMB networking solutions, is seeking an experienced and ambitious Partner Account Manager to join our growing team. In this role, you will be responsible for managing and developing relationships with key ISP (Alt Net) partners, ensuring the delivery of high-quality services, and driving revenue growth. The ideal candidate will have a strong understanding of the ISP industry, excellent communication skills, and a proven track record in account management or sales.

Task and Responsibility:

• Driving new opportunities within the ISP (Alt Net) market with a key focus on the TP-LINK Aginet range of ISP products.
• Serve as the primary point of contact for assigned ISP clients, building and maintaining strong, long-term relationships.
• Understand clients business needs and objectives and provide solutions that meet those needs.
• Regularly communicate with clients to ensure satisfaction, address concerns, and provide updates on products and services.
• Identify opportunities to upsell and cross-sell additional services and solutions to existing clients.
• Develop and implement strategic account plans to achieve sales targets and drive revenue growth.
• Collaborate with internal teams to ensure clients receive the best possible service and to identify new business opportunities.
• Prepare and deliver proposals, presentations, and contracts to clients.
• Maintain and apply up-to-date technical and commercial knowledge to strategically position our products in line with customer requirements

Desired Skills & Experience:

• Excellent written and verbal communication skills.
• Up to date knowledge of the ISP (Alt Net) Channel.
• 5+ Years of IT and/or Computer Network sales experience.
• A passion for identifying and solving customer pain points, proactively, instead of waiting for others.
• Track record of building new business in ISP space and management skills.
• Operates with a high degree of autonomy and can handle the ambiguity of a rapidly evolving workplace.
• A strong understanding of networking and/or technology as a service.
• Be able to multi-task, do market research and analyse results effectively, prioritize and influence stakeholders, understand the target market and its dynamics in detail.
• Team player with the ability to work closely with all areas of the TP-LINK business and cope well under the pressure of tight deadlines on numerous projects.
• Full UK driving license with a view to visit customers across the whole of the UK depending on office locations, this may entail occasional overnight stopovers.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are looking for a Technical Support Engineer to join our expanding team. This role is crucial in serving as a bridge between our customers and the company, ensuring a professional and positive image through effective communication and expert technical support. The ideal candidate will handle customer inquiries and troubleshoot technical issues and assist in product testing to ensure seamless localization for the market.

Key Responsibilities:

• Provide technical support to distribution partners and installers, ensuring efficient and accurate resolution of queries related to Omada networking products.
• Conduct product testing, analyse findings, and contribute to the quality assurance process.
• Assist in internal education, keeping teams informed about product roadmaps and technical updates.
• Support key projects and customers by offering expert technical guidance.
• Develop and maintain training materials related to product troubleshooting and usage.
• Analyse customer problems effectively and provide logical, resourceful, and detail-oriented solutions.
• Stay up to date with the latest networking technologies, market trends, and TP-Link product updates.
• Undertake additional tasks as assigned by the Head of the Product Team.

Desired Skills & Experience

• BA degree in computer science or information technology or a combination of education and work experience
• Strong team player who collaborates effectively to meet team objectives
• A positive, can-do attitude towards work
• Excellent analytical, self-learning and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Driving License.

• Fluent in English, both written and verbal.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

Who We Are

TP-Link is a global leader in consumer networking and electronics, enterprise networking, security, and supporting cloud services.

Our smart networking devices connect billions of users, across enterprise and consumer, in over 170 countries with cutting-edge technologies.

We believe in harnessing the power of innovation to enrich lives around the world and TP-Link is dedicated to delivering reliable, high-performance, convenient products and services to our customers globally.

As the UK business continues to grow to meet future opportunities, we now have a need for a PR & Social Media Manager to join our UK Marketing team.

What we’re looking for

You’ll be a key player in our communication efforts across Social and PR, ensuring TP-Link reaches and engages our target audiences across both sides of our business, B2B and B2C.

Reporting to the Marketing Director, we’re looking for someone to join our trailblazing team and bring talent, expertise and innovation to our PR and Social Media activity.

Equally at home developing and implementing comprehensive PR and Social Media strategies we need someone with an understanding of modern PR, organic social, content and influencer marketing.

You will be responsible for managing our PR activity across our B2C (Tapo and Deco) and B2B (Omada and Aginet) brands, as well as overseeing the relationship with our PR Agency.

You will also take the lead in crafting and executing effective social media activity, developing new approaches that help us drive reach and engage both our B2B and B2C audiences.

Collaboration with the broader marketing team and business is vital. An affinity for technology and the importance of clear and consistent benefit-led communication will also be key.

You will need to be both strategic and tactical, able to brief agencies on quarterly plans, as well as offer agency support, when required, on product enquiries and business stories.

You will have an instinct for storytelling, be a natural writer, perhaps even have a knack for strong captions, and an eye for design.

Key Responsibilities:

• Lead the planning and execution of PR and Social Media activity to drive brand awareness and strengthen our market position. Collaborate with various marketing functions to ensure alignment and consistency in messaging.

• Agency Management: Work closely with our PR agency to achieve our objectives, overseeing the press office, ensuring timely and effective responses to media inquiries and support crisis communications when necessary.

• Measure and Analysis: Report on the effectiveness of external communications, integrating insights into marketing reports.

• Social Strategy: Lead the development and execution of a cohesive social media strategy aligned with the company’s brand vision, values, and business goals across key platforms

• Social Content Planning: Manage an organised social calendar, collaborating closely with the marketing team to plan the schedule.

• Content Creation: Manage content development by working with our internal designers to help create, write and edit all content.

• Channel Management: Manage all social media channels, ensuring consistent brand messaging and engaging content relevant to our audiences. Social channels include Linked In, Facebook, Instagram, X, TikTok and YouTube.

• Manage all Influencer marketing plans, including identification, verification, briefing, relationship management, content production, dissemination and amplification.

• Paid Social Coordination: work closely with the paid social team/agency to create content optimised for paid ads. Ensure alignment between organic and paid content strategies.

• Reporting: Regularly report on our social media performance analytics and KPIs including related owned channel data, to improve campaign efficacy, offering insights on successes and key learnings to the wider teams.

• Trends: Keep up to date with PR, content and social media trends and drive best practice execution into our plans.

Key Requirements:

• 3+ years experience in PR and social media, either agency or client-side

• Experience building brands and communicating product stories through PR and social media.

• Proven track record of developing and implementing effective PR activity and Social Media campaigns.

• Experience managing agency relationships and building relationships with media and influencers.

• Strong written communication skills - a flare for good content creation and an eye for detail and design.

• Familiarity with social media channels and content management platforms and creation of impactful campaigns for diverse audiences.

• Ability to work independently, manage multiple projects, and meet deadlines.

• Expertise in monitoring and reporting on campaign performance (methodologies and technology).

Desired Competencies / Professional Attributes:

• University qualification or relevant marketing qualification in journalism, PR, social media or marketing desirable although not essential.

• Proven work experience as a PR/Social Media Manager or similar role, ideally across B2C and B2B.

• Highly organised, structured and proactive at managing tasks

• Self-motivated, can-do, positive attitude.

• Ability to work in a team and build relationships with others.

• Possessing an exceptional level of attention to detail.

• Ability to handle multiple projects at once.

• In-depth knowledge of various social media platforms, trends, and best practices.

• Desire to find and learn new tools and technology that can help in this role.

• A background in technology preferred but FMCG and/or lifestyle sectors considered.

• A genuine interest in technology, innovation and staying up to date with technology developments.

What We Offer:

• Competitive salary and benefits package

• A warm, friendly, diverse and dynamic teamwork environment

• Modern offices based in Reading’s Green Park

• Gym discount at the Gym opposite our office

• 23 days holiday plus bank holidays, plus additional holiday for long service

• Company events

Job Type: Full-time, Permanent

Please direct all applications to the following email address: hr.uk@tp-link.com. 

We are looking for an experienced Pre-sales Engineer to join our growing team in the UKI. As a customer-focused technical expert, you will play a critical role in partnership with our sales and technical team to enhance the TP-LINK product and service offering to our channel partners. By combining technical expertise and commercial awareness, you will help us build customer confidence and maximise sales in the B2B space whilst offering guidance and support to the internal team.

Key Responsibilities:

1. Client Collaboration:
   • Work closely with clients to comprehensively understand their networking requirements and address challenges.
   • Offer expert guidance on innovative network design solutions, ensuring alignment with client objectives.
2. Strategic Troubleshooting:
   • Lead and execute advanced troubleshooting efforts for complex network issues at client locations.
   • Develop and implement strategic solutions for network performance, security, and scalability challenges.
3. Advanced Site Assessment:
   • Conduct sophisticated onsite assessments, utilising advanced tools to analyse networks.
   • Provide reports on environmental factors impacting network performance, offering strategic recommendations for improvement.
4. Advanced Installation and Configuration:

•           Oversee the installation and configuration of Omada network equipment, ensuring alignment with industry best practices.

5. Performance Optimization:
   • Devise and implement advanced optimisation strategies for networks, considering factors such as load balancing, QoS, and emerging technologies.
   • Utilize advanced analytics to fine-tune configurations for peak performance.
6. Client Relationship Management:
   • Cultivate strong client relationships, acting as a trusted advisor on all network performance and troubleshooting matters.
   • Collaborate with clients to develop long-term network improvement plans.

7. Comprehensive Documentation:
   • Develop and maintain comprehensive documentation of troubleshooting processes, resolutions, and network configurations.
   • Contribute to the development of standardised documentation for the team.

8. Collaboration with Cross-Functional Teams:
   • Collaborate with cross-functional teams, including R&D, product development, and support, to provide expert insights and contribute to product improvement initiatives.
   • Mentor and coach junior team members, fostering a culture of continuous learning and development.
   • Collaborate seamlessly with sales, engineering, and support teams to ensure smooth project transitions and successful implementation.
   • Provide valuable feedback to the product development team, incorporating insights from client requirements and market trends.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience in network design, troubleshooting, and client collaboration.
• Strong understanding of SDN equipment and industry best practices.
• Excellent communication and interpersonal skills.
• Ability to lead and mentor junior team members.
• Strong analytical and problem-solving skills.

Preferred Skills:

• Advanced certifications in networking
• Experience with advanced network optimization techniques and tools.
• Familiarity with emerging networking technologies and trends.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

We are seeking a highly skilled Product Engineer – VIGI Surveillance to join our team. The successful candidate will be responsible for testing products, improving product performance, and providing technical support for dedicated UK and Ireland market.

Key Responsibilities:

• Conduct product planning and development, including analysis of local market competitiveness.
• Collect product demands and issues, summarizing feedback to the R&D team for product improvements.
• Develop go-to market (GTM) strategy, by identifying key selling points and supporting product marketing efforts.
• Conduct internal education sessions to update teams on product roadmaps and key features.
• Provide technical support for products, including support for key projects and customers.
• Perform any additional tasks assigned by the head of the product team.

Desired Skills & Experience

• More than 3 years working experience.
• QA/Testing experience in an ICT company, working as part of QA/Testing team
• BA degree in computer science or information technology or a combination of education and work experience
• Strong understanding of smart home and networking technologies and testing methodologies.
• Debugging skills to better inform defect logging.
• Excellent analytical, self-learning and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Driving License.

• Relevant Technology Certificates in ICT industry.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

We are looking for an experienced Pre-sales Engineer to join our growing team in the UKI. As a customer-focused technical expert, you will play a critical role in partnership with our sales and technical team to enhance the TP-LINK product and service offering to our channel partners. By combining technical expertise and commercial awareness, you will help us build customer confidence and maximise sales in the B2B space whilst offering guidance and support to the internal team.

Duties and Responsibilities

• In-depth knowledge of the TP-LINK SMB product portfolio with a particular focus on Managed Switching and Business Wireless solutions.
• Working closely with the sales team to identify key customer requirements in the B2B space, assisting with on-site networking surveys, technical training, presentations, partner events and general trouble shooting.
• Design and implement high level training sessions for the TP-LINK sales and technical team, the main emphasis on SMB products and solution selling.
• Tier 1 technical support for strategic customers and large networking projects, this may require on-site support but mostly by phone or email.
• Truly understanding the customer needs and finding the most effective way to solve these problems using TP-LINK solutions.
• Direct customer interaction and engagement, including project scoping , Statement of work development, deliverable documentation and follow-up.
• Identifying gaps in the TP-LINK SMB portfolio and feeding back valuable information to HQ product management to further enhance our product offering. This includes internal product testing, market analysis and customer feedback.
• Work closely with sales and marketing to build the right customer message and help create suitable technical content we can share internally and externally.
• Feedback new idea’s on how we can better service different markets from a Pre-sales perspective (ISP, Public sector, System integrators, MSP, VAR etc)

Requirements

• A bachelor's degree or above in Computing Networking/Engineering/Science
• Very good understanding of Networking solutions and topologies e.g. LAN/WAN
• Pre-sales experience working with a vendor or reseller partner preferred
• Have a passion for technology and the ability to grasp new technical concepts rapidly
• A can-do attitude with a focus on high levels of service and support
• Solid presentation and interpersonal skills
• The ability to convey complex technical topics with simplicity
• The ability to collaborate and work across different teams, such as Sales, Support, Marketing.
• Full UK driving license with a view to visit customers across the whole of the UK depending on office locations, this may entail occasional overnight stop-overs

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV to hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

About the Job

We are looking for a highly motivated Distribution Account Manager to join our growing team in the UK. Reporting to the Distribution Channel Manager you will help manage our existing customer relationships and further develop new business in the B2B space to meet our company targets and objectives.

Key Responsibilities:

• Development and management of existing Distribution partners whilst identifying new opportunities to expand TP-LINK in this channel.
• Identifying B2B opportunities in the reseller market with an emphasis on the SMB/Enterprise  range of networking products and developing new initiatives to increase our customer reach.
• Planning and executing channel marketing activities in line with company objectives.
• Monitoring distribution stock levels to ensure minimal stock outages across the range.
• Planning and coordinating sales floor presence with other team members/customers.
• Attending Distribution sales events and meetings where necessary.
• Regular and pragmatic updates to distribution on new products, promotions, TP-LINK events and key marketing campaigns, this will include sales training.
• Competitive analysis within the networking space and be able to communicate comparative TP-LINK solutions in a clear and concise manner.
• Help drive and monitor partner marketing plans, providing commentary against outstanding activity, on-going performance and final execution.
• Provide regular progress reports to internal management and contribute to internal sales meetings and quarterly reviews
• Provide sales support to other B2B team members when required by management  
• Pro-actively call TP-LINK Partner base to prospect new customers and help drive partner sign-ups, training accreditation courses and webinars when required
• Willing to visit all Distribution partners across the region and possible overnight stays where necessary

Desired Skills & Experience:

• Minimum 3 years IT sales experience, ideally in the networking market but not essential
• Ability to work cross-culturally and adapt to different working practices and principles
• Good customer interaction skills and the ability to negotiate effectively towards a win/win outcomes for all key stake holders
• Project/time management and organizational skills
• Educated to a high standard: ideally degree level, preferably in a business or IT related subjects
• Business and market analysis skills
• Good knowledge of Microsoft Office, PowerPoint, Word and Excel
• Full UK Driving license 

About TP-LINK

TP-LINK is always on the lookout for energetic individuals who are enthusiastic about their work and willing to learn, we are a global company that values diversity and thrives on entrepreneurial values. TP-Link has delivered remarkable growth in the UK market and is keen at sharing back its success with local employees. We offer a great working environment, competitive salary, pension, private healthcare and company bonus. Please send us your CV if you feel you have the qualifications to meet the challenge of joining the world's #1 market share Wireless LAN Company. Please send your resume to Hr using - hr.uk@tp-link.com

About the job

TP-LINK is seeking a B2B e-commerce account manager who will be responsible for managing a selection of major E-commerce customers to maximise sales and further develop our B2B E-commerce strategy in the UK. As market leaders in the consumer and SMB networking space, TP-Link are expanding their salesforce across the UK and looking for a driven, dynamic, and ambitious sales professionals to further enhance our B2B team.

Job Role and Key Responsibilities

• Responsible for the sales and customer relationships within your allocated customer accounts. This requires detailed planning, competitive analysis, price and content management, comprehensive sales and marketing plans.
• B2B E-commerce customers include Broadbandbuyer, NetXL, LiniTX, Comms Express.
• Ability to build cross-functional relationships with all levels of customer organisation including C/D Suite level executives, sales, operations, marketing, purchasing and technical. Facilitate relationships with relevant TP-LINK departments to engage with counterparts in each organisation.
• Build and execute comprehensive marketing plans with TP-LINK marketing team to deliver maximum ROI within each customer. These include activities such as on-site promotions, web banners, educational assets, SEO and PPC campaigns, email marketing etc
• Train and educate the internal sales and technical teams on TP-Link SMB and Enterprise networking solutions including Business WiFi, Managed Switching, Routing and CCTV security products.
• Develop a pipeline of sales opportunity within target customer and provide regular feedback to the management team on new opportunities, competition activity, forecasting and quarterly plans.
• Work effectively within a team environment and offer support to other areas of the business when required. For example, tradeshows, training activities, customer events.

Desired Skills and Experience

• Good understanding of the B2B E-commerce channel in the UK, Ideally with working relationships at the nominated B2B focus partners including Broadbandbuyer, NetXL, LiniTX, Comms Express.
• 3+ Years of IT product sales working with or for E-commerce partners, Ideally Networking sales but not essential.
• Full UK driving license with ability to visit customers nationwide depending on office locations, this may entail occasional overnight stop-overs.
• Strong customer facing skills with competence in training, presentations and professional business planning.

• Highly motivated with strong organisational and time management skills.
• Analytical and quantitative skills, with logical approach and comprehensive customer reporting.
• Strong written and verbal communication, with problem solving and creative thinking skills.
• Team player with the ability to work with all areas of the TP-LINK business, copes well under the pressure of tight deadlines.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV via hr.uk@tp-link.com  if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the job

We are seeking a highly organised and detail-oriented Operation Specialist to join our team. Reporting to the Operations Manager, this role is integral to supporting the sales team and working closely with both the Finance and Sales departments.

Key Responsibilities:

• Organise, archive, and maintain files for efficient and timely access
• Perform data entry and database management, focusing on accuracy and completeness.
• Handle internal and external communications, ensuring timely information flow.
• Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
• Review customer claims and collect required documentation for managerial evaluation.
• Communicate with the sales team and customers to resolve claim-related issues.
• Process and issue credit notes using the internal system
• Coordinate and organize team tasks, ensuring clear responsibilities and timely completion
• Desired Skills & Experience

Desired Skills & Experience:

• Ability to work cross-culturally and adapt to diverse work practices.
• Understanding of the business-to-business environment.
• Strong collaboration skills to coordinate with partners and departments.
• Proven ability to manage tight deadlines across multiple projects.
• Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
• Fluent in English with strong written and verbal communication skills.
• Excellent attention to detail, self-motivation, and problem-solving abilities.
• Ability to work independently and as part of a team.
• Prior experience in a similar role is preferred.
• Strong data analysis skills, capable of formulating reasonable business strategies based on data.
• Strong team collaboration skills, able to effectively coordinate cooperation between different departments.
• Adaptability to change and the ability to respond flexibly to different business demands.
• Bachelor’s degree in any discipline.

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

About the job

We are seeking a full-time Customer Claim Specialist to join our team at TP-Link UK Ltd. This role reports to the operations and finance manager and is integral to the sales team, working closely with the Finance and sales teams.

Key Responsibilities

• Organise, archive, and maintain files for easy and timely access.
• Perform data entry and database management, focusing on accuracy and completeness.
• Handle internal and external communications, ensuring timely information flow.
• Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
• Review customer claims and collect required documentation for managerial evaluation.
• Communicate with the sales team and customers to resolve claim-related issues.
• Issue credit notes through the internal system.

Desired Skills & Experience

• Ability to work cross-culturally and adapt to diverse work practices.
• Understanding of the business-to-business environment.
• Strong collaboration skills to coordinate with partners and departments.
• Proven ability to manage tight deadlines across multiple projects.
• Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
• Fluent in English with strong written and verbal communication skills.
• Excellent attention to detail, self-motivation, and problem-solving abilities.
• Ability to work independently and as part of a team.
• Prior experience in a similar role is preferred.
• Bachelor’s degree in any discipline

TP-Link is always looking for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

About the job

We are looking for a Planning & Delivery Specialist reporting to the Product Manager of TP-Link UK Ltd. You will be part of the sales team to assess the sales functions, objectives and help to manage existing customer relationships, and with additional responsibilities added as our clients continue to expand.

Key Responsibilities:

• Responsible for organising, archiving, and maintaining relevant files, ensuring orderly and timely access.
• Assist in data entry and organisation, ensuring the accuracy and completeness of the database.
• Communication Coordination: Handle internal and external communications, ensuring timely transmission of information.
• Daily Assistance: Assist team members in handling daily tasks, providing support to ensure smooth business operations.
• Work with the Sales team closely to monitor day-to-day all sales project progress and figures.
• Handle all customer enquiries and queries, ensuring timely and accurate response and providing customer service.
• Liaise with HQ by following up on their requirements and providing sales reports regularly.
• Organising stock for listing sales, packaging, and disposal where necessary.
• Preparing key accounts stock-up reports and new products setting up.

Desired Skills & Experience:

• At least bachelor’s degree in any disciplinary.
• Preferable related working experience.
• Ability to work cross-culturally and adapt to different working practices and principles.
• Ability to understand the needs of business-to-business environment.
• Ability to liaise closely with partners and other departments and cope well under the pressure of tight deadlines on numerous projects.
• Project management and organizational skills.
• Business and market analysis skills, have good sense of numbers.
• Excellent knowledge of Microsoft Office products is essential.
• Excellent communication skills, both written and verbal.
• Eager to learn and grow, quick to grasp new knowledge and skills.
• Strong sense of responsibility, able to independently complete assigned tasks

About TP-LINK

TP-LINK is always on the lookout for energetic individuals, who are enthusiastic about their work and willing to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers great working environment, competitive salary and company bonus. Send us your CV if you feel you have the qualifications to meet the challenge of joining the world's #1 market share Wireless LAN Company. Please send your resume to hr.uk@tp-link.com.

We are seeking an experienced and proactive Office Manager to organize and coordinate administrative duties and office procedures. Your role will be pivotal in creating and maintaining a productive, organized, and pleasant work environment. This is an excellent opportunity for a hardworking, detail-oriented, and ambitious individual who thrives in a dynamic environment and seeks growth opportunities.

Key Responsibilities

Office Management

• Oversee daily office operations, ensuring a professional and efficient environment.
• Manage and provide leadership to a small administrative support team.
• Oversee procurement and maintain inventory of office supplies and equipment.
• Serve as the primary point of contact for general office and facility-related inquiries.
• Maintain office conditions, coordinate repairs, and ensure compliance with health and safety regulations.
• Manage contracts and price negotiations with vendors, service providers, and lease agreements.
• Oversee the office budget, ensuring accurate and timely reporting.
• Verify and ensure timely payment of invoices.
• Liaise with facility management vendors (e.g., cleaning, catering, and security services).
• Plan and organize in-house and off-site activities, including events, celebrations, and conferences.
• Evaluate administrative functions and implement process improvements.
• Perform regular inventory checks and order office supplies as needed.
• Review and renew leases and insurance contracts.

Administrative Support

• Provide executive-level administrative support to Directors and senior management.
• Prepare reports, presentations, and documentation as required.
• Organize meetings, draft agendas, record minutes, and ensure follow-up actions are tracked.
• Coordinate company-wide initiatives such as staff well-being and health programs.

Facility and IT Coordination

• Schedule and oversee facility maintenance and repairs with external vendors.
• Act as the liaison for IT escalations, working closely with the HQ IT team when required.

Human Resources Support

• Assist with recruitment, onboarding, and offboarding processes.
• Support employee engagement initiatives and internal training programs.

Health, Safety, and Security

• Ensure compliance with health, safety, and welfare practices across the business.
• Maintain site security and ensure adherence to company policies and legal standards.

Qualifications & Skills

• Proven experience in office management, administration, or a related role.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with office management tools.
• Knowledge of health and safety regulations and procedures.
• Ability to manage budgets and negotiate vendor contracts effectively.

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV to hr.uk@tp-link.com if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

About the job

We are seeking an e-commerce specialist/Executive to join our growing team in the UK. As a member of E-commerce team ,  you will be responsible for supporting our team in managing and optimizing the online store, and help to managing existing customer relationship. You will work closely with the e-commerce manager to ensure that our online store is up-to-date, user-friendly, and optimized for sales.

Key Responsibilities:

• Create plans that address the aesthetics and usability of the online stores and digital platforms, including Amazon and Shopify,
• update product information, product images, tracking inventory levels, and maintaining knowledge of the best-selling products and which one are out of stock.
• Involve and attend the whole webpage beauty design.
• Research competitor information. Maintain and optimize existing product webpage information.
• Coordinate with agency (AMZ DSP Agency, Google Ads Agency, Tiktok Ads Agency, and etc) to deliver the best-in-class content and design with a balance between business results and brand presence.
• Assist with the generation of keyword and search term reports, and complete keyword optimization for sponsored ads, product listing organic index for Amazon and Shopify.
• Handle customer enquiries and queries, providing timely and accurate response and customer service;
• Analyse sales and operational data of the brand store, and complete monthly data reports
• Resolving issues with Seller and Vendor Accounts.

Desired Skills & Experience:

• At least Bachelor’s degree in any disciplinary;
• Ability to work cross-culturally and adapt to different working practices and principles;
• Ability to understand the needs of business to business environment;
• Ability to liaise closely with partners and other departments and cope well under the pressure of tight deadlines on numerous projects;
• Business and market analysis skills, have good sense of numbers;
• Excellent knowledge of Microsoft Office products is essential;
• Excellent communication skills, both written and verbal in English;
• Excellent attention to detail;
• Preferable Ecom working experience;
• Some experience using Adobe Lightroom or other images editing software

About TP-LINK

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

TP-LINK UK LTD is seeking to recruit an Internal Sales Executive to develop new sales opportunities, support the B2B sales team with various projects and general customer development work. This is a great opportunity to learn and grow with a market leading networking brand in the consumer and SMB market. We are looking for a driven, dynamic and ambitious professional to further enhance our B2B sales team and prove themselves in a competitive and fast-moving sales environment, have you got what it takes?

Key Responsibilities:

•    Identify and develop new sales opportunities in the B2B networking market using existing database of customers, external sources and wider sales team.

•    Drive lead generation and telemarketing campaigns to support the business needs.

•    Build customer profiles and record key information on CRM system through market research, customer engagement, sales team and distribution partners.

•    Work closely with the B2B sales team to uncover new opportunities and support them with a variety of customer activities.

•    Build a pipeline of sales opportunities and update the TP-Link management team with regular reporting on customer progress and plans.

•    Once a customer is qualified and agreed with management, secure customer meetings via video call or face to face for the senior sales team to follow-up.

•    Competitive market analysis and information gathering exercises.

•    Clear understanding of TP-LINK sales proposition and SMB/Enterprise product solutions, and the ability to communicate them effectively to customers.

•    Share new ideas with the management team on how to drive sales and improve customer engagement.

Required skills and qualifications:

•    Minimum 1-2 years sales experience, ideally in IT sales but not essential
•    Proven success in sales related role and examples upon request
•    Highly motivated, good organisation and time management skills
•    Strong communication skills via phone and email
•    Proven, creative problem-solving approach and strong analytical skills
•    Team player and good cooperation skills
•    Strong desire and ability to move up within a sales organization
•    Proficiency in MS-Outlook, MS-Teams, MS-Office

TP-LINK is always on the lookout for passionate and hard-working individuals, with an appetite to succeed and a desire to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the UK office (TP-LINK UK Ltd), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers a great working environment, career path, competitive salary, company bonus and benefits, if you have what it takes to join the world's #1 market share Wireless LAN Company then please send your resume to hr.uk@tp-link.com.

TP-LINK UK LTD is seeking a Partner Account Manager / Business Development Manager to join our UK sales team, focusing on the CCTV/Security sectors. As a market leader in consumer and SMB networking, TP-LINK UK is looking for a driven, dynamic, and ambitious professional to enhance our team and develop new business opportunities in the South/North of England. This individual must have a strong background in developing CCTV/Security customers within the IT industry and a proven track record of success.

Key Responsibilities:

• Develop and drive TP-LINK's business within the UK CCTV/Security sectors utilizing existing customer relationships, market research, and internal data. This requires detailed planning, competitive analysis, customer profiling, and execution of comprehensive sales and marketing plans.
• Understand the CCTV/Security supply chain and identify key customers within distribution, system integrators, and end users.
• Build a strong pipeline of sales opportunities within target customers and provide regular feedback to the management team on open opportunities, forecasting, and quarterly sales plans.
• Focus on SMB/Enterprise solutions, with competency to present, train, and educate customers on TP-LINK's CCTV/Security-focused solutions. Cross-sell from competitive brands and work closely with TP-LINK's technical and marketing departments to develop tailored customer propositions.
• Identify and develop new business opportunities within existing and potential customer accounts, expanding the customer base and increasing market share in the CCTV/Security sectors.
• Build trusted relationships with key distribution partners, system integrators, and managed service providers to uncover new opportunities and manage existing customer relationships.
• Manage the end-to-end sales process from initial concept to execution, ensuring effective ROI and company expenditure management.
• Establish and maintain cross-functional relationships with all levels of customer organizations, including C-Level executives, Directors, Sales, Marketing, Purchasing, Finance, and Technical departments. Facilitate relationships between relevant TP-LINK departments and counterparts in each organization.
• Work effectively within a team environment and offer support to other areas of the business when required, including involvement in tradeshows, training activities, and customer events.
• Conduct market research and analysis to identify trends and competitive insights that can inform strategic decisions and business development initiatives.

Desired Skills and Experience:

• A Full UK driving license and flexibility to visit customers nationwide, with occasional overnight travel depending on office locations.
• Strong customer-facing skills, with the ability to lead training sessions, deliver presentations, and develop comprehensive business plans.
• 5+ years of IT product sales experience, with a proven track record of working with HMO/MDU-focused resellers and end users. Experience in the CCTV/Security sectors is highly desirable.
• A highly motivated, well-organized individual with strong attention to detail and excellent time management skills. Project management experience is desirable.
• Strong skills in market research and analysis, with the ability to generate comprehensive customer reports and competitive analysis.
• A team player who can work effectively with different departments across the TP-LINK business and thrive under pressure to meet deadlines on multiple projects.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services.

TP-LINK UK LTD is seeking to recruit a Business Development Manager who will focus on the Hospitality & MDU sector to join our UK&I sales team. As market leaders in the consumer and SMB networking space TP-LINK UK LTD is looking for a driven, dynamic and ambitious professional to further enhance our UK team and bring new opportunities to the business in the North or South of England. This individual must have a solid background in developing Hospitality and/or MDU customers in the IT industry and have a proven track record of success.

 Key Responsibilities:

• Develop New Business Opportunities: Identify and pursue new business opportunities within the UK market, focusing on both the Hospitality & MDU sectors and other key target markets. Utilize market research, competitive analysis, and customer engagement strategies to drive business growth and secure new reseller partnerships.
• Account Management & Relationship Building: Manage relationships with existing Resellers, System Integrators, Managed Service Providers, and Professional Installers. Build and nurture cross-functional relationships with C-Level executives, sales, marketing, purchasing, finance, and technical teams across partner organizations.
• Drive SMB/Enterprise Networking Solution Sales: Design and execute sales strategies to promote TP-LINK’s SMB and Enterprise networking solutions. Present and educate customers on TP-LINK’s product offerings, providing tailored solutions for specific customer needs and ensuring a competitive advantage.
• Hospitality/MDU Sectors Focus: Focus on developing business in both the Hospitality and MDU sectors. In the Hospitality sector, work with Hotels, Restaurants and Catering, Entertainment and Sporting venues, Holiday Parks, and Travel & Tourism businesses.
• For the MDU sector, target Student Accomodation, Build-to-Rent, Later Living Properties, Care Homes, Property Management Firms and Housing Associations. Leverage knowledge and relationships of the hospitality supply chain and MDU industry to establish strong partnerships with distribution and associated system integrators.
• Strategic Sales Planning: Formulate and execute comprehensive sales and marketing plans. This includes customer profiling, engagement strategies and detailed sales forecasts. Develop a strong pipeline of sales opportunities and provide regular feedback to the management team on sales progress, open opportunities, and quarterly planning.
• End-to-End Sales Process Management: Manage the complete sales cycle from identifying opportunities to closing deals. This includes developing proposals, negotiating terms, and ensuring that customer requirements are met. Maintain close attention to return on investment and company resources to optimize expenditures.
• Collaborate with Internal Teams: Work closely with TP-LINK’s marketing, technical, and operations teams to ensure alignment between sales activities and company goals. Facilitate cross-departmental relationships between partners’ and TP-LINK’s corresponding teams.
• Customer Education & Support: Provide training, sales presentations, and workshops to resellers, customers, and partners to educate them on TP-LINK’s products and services. Offer ongoing support to ensure successful product implementation and to build customer loyalty.
• Event & Trade Show Participation: Represent TP-LINK at industry events, trade shows and Exhibitions. Assist in organizing and participating in training activities to drive brand awareness and foster long-term relationships with partners and customers.
• Market Research & Competitive Analysis: Stay up-to-date on market trends, competitor products, and industry developments. Use this information to adjust sales strategies, develop new business leads, and provide actionable insights for the business.

Desired Skills and Experience

• Full UK driving license, with flexibility to visit customers nationwide. This may involve occasional overnight stays, depending on customer locations.
• Strong customer-facing skills, with experience in conducting training sessions, delivering presentations, and preparing professional business plans.
• 5+ years of IT product sales experience, with a solid track record of working with or selling to Hospitality and MDU (Multi-Dwelling Unit) resellers and end users. A deep understanding of the unique needs of these sectors is highly desirable.
• Highly motivated, well-organized, detail-oriented, and adept at managing time effectively. Project management experience is a plus.
• Market research and analysis skills, with the ability to provide detailed customer reports, competitive analysis, and market insights.
• A team player, capable of collaborating with various departments across TP-LINK and working effectively under tight deadlines on multiple projects simultaneously.
• Experience in developing strong customer relationships across all levels of customer organizations, including decision-makers at C-Level, Directors, Sales, Marketing, and Technical teams.

• Knowledge of the Hospitality & MDU supply chain and industry practices, with the ability to position TP-LINK solutions effectively to meet customer needs in these sectors.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

We are seeking a skilled Product Engineer _ B2C to join our team. The successful candidate will be responsible for testing products, improving product performance, and providing technical support for dedicated UK and Ireland market. The B2C products include Smart Home devices (Major), Home Wi-Fi Routers, Wi-Fi Booster Devices, Broadband Access Devices etc.

Key Responsibilities:

• Develop, improve and execute test plans and test cases.
• Report product quality assessment result through comprehensive testing and comparing with the major competitors.
• Analyse feedback and reviews from sales, business partners, and consumers and locate product issues and find bugs.
• Provide detailed reports on testing outcomes and suggest improvements.
• Adapt to different testing locations, including in the office, warehouse, house with specific testing environments, etc.
• Providing presales and aftersales technical support for sales team and externals by working with headquarter support team.
• Provide product trainings for sales, marketing, and operation teams as well as key customers.
• Provide localised go-to-marketing messages and designing ideas to drive sales.
• Any other tasks as from time to time may be assigned by the Head of Product Team.

Desired Skills & Experience

• More than 3 years working experience.
• QA/Testing experience in an ICT company, working as part of QA/Testing team
• BA degree in computer science or information technology or a combination of education and work experience
• Strong understanding of smart home and networking technologies and testing methodologies.
• Debugging skills to better inform defect logging.
• Excellent analytical, self-learning and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Driving License.

• Relevant Technology Certificates in ICT industry.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved remarkable growth. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays and sick leave, and company events. Send us your CV if you feel you have the skills and experience to join TP-Link UK, a global leader in consumer networking and electronics, enterprise networking, security and supporting cloud services

About the Role

TP-LINK is seeking to recruit a BDM to develop business class networking solution sales into the UK Retail sector. As market leaders in the SMB networking space TP-LINK UK LTD is looking for a driven, dynamic and ambitious professional to further enhance our B2B team and bring new sales opportunities within the UK Retail B2B market. This individual must have a solid background in developing Retail B2B solutions in the IT industry and have a proven track record of success.

 Key Responsibilities:

• Develop New Business Opportunities: Identify and pursue new business opportunities within the UK market, focusing on the Retail sector. Utilize market research, competitive analysis, and customer engagement strategies to drive business growth and secure new reseller partnerships.
• Account Management & Relationship Building: Manage relationships with System Integrators and Managed Service Providers servicing these Retail customers. Build and nurture cross-functional relationships with C-Level executives, sales, marketing, purchasing and technical teams across each organization.
• Drive SMB/Enterprise Networking Solution Sales: Design and execute sales strategies to onboard TP-LINK SMB and Enterprise networking solutions for each customer. Educate customers on TP-LINK product offering through training and presentations, providing tailored solutions to suit customer needs and ensuring a competitive advantage.
• Retail End User Focus: Work in collaboration with Distributors, System Integrators and Managed Service Providers to develop business in the key Retail sectors including: Convenience stores, Supermarkets, Department stores, Electrical and Clothing stores, Discount stores, Warehousing, Restaurants, Fast Food establishments etc
• Strategic Planning: Formulate and execute comprehensive sales and marketing plans for each focus partner. Develop a strong pipeline of sales opportunities and provide regular feedback to the management team on sales progress, opportunities, and quarterly planning.
• End-to-End Sales Process Management: Manage the complete sales cycle from identifying opportunities to closing deals and ensuring excellent customer service. This includes developing proposals, negotiating terms, and ensuring that customer requirements are met. Maintain close attention to return on investment and company resources to optimize expenditure.
• Collaborate with Internal Teams: Work closely with TP-LINK’s marketing, technical, and operations teams to ensure alignment between sales activities and company goals. Facilitate cross-department relationships between partners and TP-LINK wider team.
• Event & Trade Show Participation: Identify key events within the Retail industry, then collaborate with the TP-LINK marketing team to plan and execute Exhibition and trade show events.
• Market Research & Competitive Analysis: Stay up-to-date on market trends, competitor products, and industry developments. Use this information to adjust sales strategies, develop new business leads, and provide actionable insights for the business.

Desired Skills and Experience

• Full UK driving license, with flexibility to visit customers nationwide. This may involve occasional overnight stays, depending on customer locations.
• Strong customer-facing skills, with experience in conducting training sessions, delivering presentations, and professional business planning.
• 5+ years of IT sales experience, with a solid track record of working with or selling to Retail based organisations via System Integrators and Managed Service Providers, a deep understanding of this sector is highly desirable.
• Highly motivated, well-organized, detail-oriented, and adept at managing time effectively. Project management experience is a plus.
• Market research and analysis skills, with the ability to provide detailed customer reports, competitive analysis, and market insights.
• A team player, capable of collaborating with various departments across TP-LINK and working effectively under tight deadlines on multiple projects simultaneously.
• Experience in developing strong customer relationships across all levels of customer organization, including decision-makers at C-Level, Directors, Sales, Marketing, and Technical teams.

About TP-Link

TP-Link is always on the lookout for passionate individuals, who are enthusiastic about their work and want to progress their career. We are a global company that values diversity and thrives on entrepreneurial values. Since the opening of the UK office (TP-Link UK Ltd), we have achieved great success and we have very ambitious growth plans. TP-Link offers a great working environment, competitive salary and company bonus, paid holidays, sick leave and company events. Send us your CV if you feel you have the skills and desire to join TP-Link UK, a global leader in Consumer, SMB, Enterprise networking and security solutions.