Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
How to add a Sengled bulb to the Deco network?
Plug in the bulb and power on. The bulb will indicate it’s in pairing mode by subtly pulsing.
Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Lights -> Touch ZigBee Bulb (Sengled) -> NEW DEVICE.
Tap NEXT, the app will say Searching…
Wait up to 60 seconds until the bulb is discovered. If not, tap SCAN AGAIN.
When the bulb is discovered, tap NEXT and choose a location for the bulb. Then tap DONE, and the bulb will list on the app.
Note: The bulb will remain in pairing mode for only 3 minutes. Need to connect it to the Deco network while it’s in pairing mode. If needed, just reset the bulb to re-enter pairing mode.
How to reset a Sengled bulb?
Press and hold the button on the bulb for 20 seconds.
The bulb will blink 5 times, followed by a subtle pulsing to indicate it’s in pairing mode.
Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.
Troubleshooting
Fail to add the bulb / the bulb is offline/unreachable
Make sure the bulb is already factory reset before you add.
Make sure the bulb has power supply.
Move the bulb closer to the Deco unit.
Unplug and re-plug the bulb, then try again.
Avoid physical obstructions and radio interference in the surrounding area.
Reset the bulb and re-add it to the Deco network.
If the problem persists, please contact our technical support team.
Чи була ця стаття корисною?
Ваш відгук допомагає вдосконалити цей сайт.
What’s your concern with this article?
Dissatisfied with product
Too Complicated
Confusing Title
Does not apply to me
Too Vague
Other
Thank you
We appreciate your feedback. Click here to contact TP-Link technical support.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.