為什麼我的掃地機器人會從樓梯上掉下來?

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Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
掃地機器人通常不會從樓梯上掉下來,因為它們被設計成使用向下的感應器來偵測和避開樓梯,如果發生這種情況,則可能是懸崖感應器異常引起的。
懸崖感應器可以防止掃地機器人掉落。
掃地機器人共有3個懸崖傳感器,分佈在左、右、前方底部。
您可以嘗試以下故障排除步驟:
1.將掃地機器人翻轉過來,用濕布擦拭懸崖感應器。
2.按下掃地機器人的啟動按鈕,檢查主輪是否在旋轉後短時間即停止並發出警報聲。
注意:掃地機器人不適用於黑色地板。
如果問題仍然存在,請聯繫技術支援。
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