如果Deco韌體更新失敗該怎麼辦?

Deco W3600 , Deco X68(2-pack) , Deco X20 , Deco X68 , Deco HC4 , Deco X25 , Deco X3600(2-pack) , Deco Voice X50 , Deco X5700 , Deco X4300 Pro , Deco S4(3-pack) , Deco M4(3-pack) , Deco X60(3-pack) , Deco W6000 , Deco XE5300 , Deco M5 , Deco M4 , Deco X3600 , Deco HX20 , Deco XE75 , Deco M3 , Deco X75 , Deco X20(3-pack) , Deco M5 Plus(3-pack) , DecoX5700 , Deco X50-4G , Deco S7(3-pack) , Deco X3600(3-pack) , Deco S4(2-pack) , Deco Voice X20 , Deco X73-DSL , Deco W7200 , Deco X68(1-pack) , Deco P7 , Deco X60(2-pack) , Deco X60(1-pack) , Deco X20-DSL , Deco X68(1 pack) , Deco 5G , Deco M5 Plus , Deco X20-4G , Deco S4(1-pack) , Deco S7 , Deco X76 Plus , Deco S4 , Deco X20(2-pack) , Deco X90 , Deco X50 , Deco X96 , Deco X55 , Deco W6000(2-pack) , Deco X20(1-pack) , Deco X68(3-pack) , Deco X20-Outdoor , Deco X80-5G , Deco M9 Plus , Deco X5700(2-pack) , DecoX5700(2-pack) , Deco X60
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
無法更新主Deco
注:請確認您的Deco可以正常上網使用再進行韌體更新。
1.將主Deco與數據機/路由器重新連接,並關閉Deco和數據機/路由器的電源再重新啟動。 然後嘗試在Deco APP上進行韌體更新。
2.如果問題仍然存在,請聯繫TP-Link技術支援團隊並提供主Deco的MAC位址(您可以在底部標籤找到),TP-Link ID,網路業者和Deco APP中的Speedtest® 結果。
無法更新子Deco
1.將主Deco關機並重新啟動,將故障Deco放置在主Deco附近並再次進行韌體更新。
2.將子Deco有線連接到主Deco上的網路連接埠(RJ45)並再次進行韌體更新。
3. 將子Deco 重置(Reset)並連接您的網路來源後建立一個新網路,建立完成後再次進行韌體更新,當更新完成後再重新將子Deco 重置(Reset)加入您原先的網路中。
注:若您不知如何重置(Reset)子Deco,請參閱FAQ1457;若您不知如何建立新網路,請參閱FAQ2295。
4.請聯繫TP-Link技術支援團隊並提供您的TP-Link ID。
TP-Link技術支援電子郵件:support.tw@tp-link.com
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