Why does Parental Control show my device has reached the time limit while it actually hasn’t?

Deco X20-DSL , Deco X20 , Deco 5G , Deco X68 , Deco X20-4G , Deco S7 , Deco S4 , Deco W6000 , Deco XE70 Pro , Deco M5 , Deco M4 , Deco X90 , Deco X3600 , Deco XE75 , Deco W2400 , Deco X50 , Deco X75 , Deco X96 , Deco X55 , Deco E4 , Deco X50-4G , Deco XE75 Pro , Deco X20-Outdoor , Deco X80-5G , Deco M9 Plus , Deco X73-DSL , Deco AC1200 , Deco P9
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
After configuring a time limit on Deco’s parental controls feature, a device under the parental control may experience an issue where the device is only using the internet activity for a short time, but the Deco app shows that the set time has been used up so that the device has no internet.
It’s because Deco counts internet time for all internet activities on the device under parental control, including background activities, such as iCloud communications from iOS, the background activities work the same as regular internet activities, and it’s difficult to distinguish them from the regular internet activities like browsing. Therefore, the actual internet usage time of the device is shorter than the set time.
It is recommended to turn off the Wi-Fi on the device or disconnect the device from the deco when the device is not in use, and then the time used on the device will be equal to the time limit set on the deco.
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