How to block a device or remove a device from the Deny List

Deco W3600 , Deco X68(2-pack) , Deco X20 , Deco X60F , Deco X68 , Deco HC4 , Deco X25 , Deco E4(1-pack) , Deco X3600(2-pack) , Deco Voice X50 , Deco X5700 , Deco S4(3-pack) , Deco M4(3-pack) , Deco X60(3-pack) , Deco W6000 , Deco XE5300 , Deco M5 , Deco M4 , Deco X3600 , Deco HX20 , Deco XE75 , Deco X20(3-pack) , Deco M5 Plus(3-pack) , DecoX5700 , Deco X50-4G , Deco S7(3-pack) , Deco X3600(3-pack) , Deco S4(2-pack) , Deco Voice X20 , Deco X73-DSL , Deco W7200 , Deco X68(1-pack) , Deco X80 , Deco P7 , Deco X60(2-pack) , Deco X60(1-pack) , Deco X20-DSL , Deco X68(1 pack) , Deco E4(3-pack) , Deco 5G , Deco P7(2-pack) , Deco X20-4G , Deco S4(1-pack) , Deco S7 , Deco X76 Plus , Deco S4 , Deco X20(2-pack) , Deco X90 , Deco X50 , Deco X96 , Deco E4(2-pack) , Deco X55 , Deco E4 , Deco W6000(2-pack) , Deco X20(1-pack) , Deco X68(3-pack) , Deco X20-Outdoor , Deco M9 Plus(2-pack) , Deco X80-5G , Deco M9 Plus , Deco X5700(2-pack) , DecoX5700(2-pack) , Deco X60
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
The Block List feature of the Deco allows you to block a device from accessing your Deco network.
Here we take Deco M5 as an example.
How to block a device
Method 1:
Launch the Deco app, go to More>Block List, press the “+” icon at the top right corner, then you can choose “Select Clients” or “Add by MAC Address”.
If you choose “Select Clients”, you can select a device connected to the Deco network to block, and please tap Add to add the device to the Block List.
If you choose “Add by MAC Address”, please enter the MAC address of the device you want to block, then tap Save to add the device to the Block List.
Method 2:
Launch the Deco app, and go to the Online Client page, tap the icon at the top right corner, then you are in the Block List page and can tap the “+” icon at the top right corner to choose “Select Clients” or “Add by MAC Address” to block a device.
How to remove a device from the Block List
On the Block List page, please find the device you want to unblock, then refer to the picture below to press the icon on the device, and then tap UNBLOCK to remove the device from the Block List.
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