What can I do if Parental Control doesn’t take effect on HomeShield Router?

Archer AX55 , Archer AX3000 Pro , Archer AX75 , Archer AX4400 , Archer AX53 , Archer AXE75 , Archer AX73 , Archer AX3000V , Archer AX72 , Archer AXE5400V , Archer Air R5 , Archer AX3000
Pembaruan terkini mungkin telah memperluas akses ke fitur yang dibahas dalam Tanya Jawab Umum ini. Kunjungi halaman dukungan produk Anda, pilih versi perangkat keras yang tepat untuk perangkat Anda, dan periksa bagian Lembar Data atau firmware untuk mengetahui penyempurnaan terbaru yang ditambahkan ke produk Anda. Harap perhatikan bahwa ketersediaan produk bervariasi menurut wilayah, dan model tertentu mungkin tidak tersedia di wilayah Anda.
Q1: Parental Control will be delayed for one hour to take effect
A: It may be caused by Daylight Saving Time or the wrong time zone. Please open the Tether APP, and then go to Tools->System->System time to check the current system time, make sure that the router’s system time is correct.
Q2: Bedtime/Time limits/Off time don’t work at all
A: The Parental Control recognizes the devices based on the Mac address, some devices that support randomized Mac address may generate a Mac address causing Parental Control not to work.
The Parental Control profile could display online controlled devices, if you find that a controlled device is surfing the Internet and showing an offline status, then it is possible that the device is connected to the router using another random address, please check the device list of parental control and add all possible devices into the profile.
Q3: A specific website is blocked by the filtered content parental control
A: The HomeShield Parental Control could record the daily blocked history, if any websites are blocked by mistake, you can go to the blocked history to add these websites to approved websites.
Q4: Parental Control can’t block websites
Ensure you have entered the full domain name of the websites rather than the keywords in the Parental Control profile>Blocked Websites page. For example, if you want to block the official website of FaceBook, you need to type in www.facebook.com rather than Facebook or facebook.com.
Looking for More
Is this faq useful?
Your feedback helps improve this site.
What’s your concern with this article?
- Dissatisfied with product
- Too Complicated
- Confusing Title
- Does not apply to me
- Too Vague
- Other
Thank you
We appreciate your feedback.
Click here to contact TP-Link technical support.
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
TP-Link
accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Livechat
__livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
Analysis and Marketing Cookies
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au
Meta Pixel
_fbp
Crazy Egg
cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs
lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or