Why my clients fail to connect to the Deco Wi-Fi when Fast Roaming is enabled?

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Ενημερομένα04-12-2021 11:52:52 AM Number of views for this article

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Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.

The Fast Roaming feature is based on the 802.11r roaming standard, which requires both the router and the client to support it to take effect.

Some wireless clients don't support the 802.11r roaming standard and couldn't recognize the 802.11r related information in the Beacon frames broadcast by Deco either. In this case, you may find that these clients may fail to connect to Deco's Wi-Fi network or disconnect from Deco's Wi-Fi network after turning on the Fast Roaming feature.

If some of your clients have a Wi-Fi connection issue, it's suggested to disable Fast Roaming for a try.

Get to know more details about the roaming mechanism of the Deco system.

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Why my clients fail to connect to the Deco Wi-Fi when Fast Roaming is enabled?

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