How can I subscribe to a Tapo Care Plan?

Tapo C210P2 , Tapo C325WB , TC41 , Tapo C230 , Tapo C110 , Tapo C111 , TC82 , Tapo C310 , Tapo C530WS , Tapo C310P2 , Tapo C51A , Tapo C420S1 , Tapo C420S2 , Tapo C420S4 , Tapo C201 , Tapo C400 , Tapo C840 , Tapo C202 , Tapo C720 , Tapo C428 KIT , Tapo C425 + Tapo A200 , TC74 , Tapo C120 , TC72 , Tapo C121 , Tapo C200 , Tapo C110P4 , Tapo C110P2 , Tapo C52A , TC82 KIT , TC40GW , Tapo C212 , Tapo C410 , Tapo C425 + A200 , Tapo C420S1 + Tapo A200 , Tapo C320WS , TC72P2 , Tapo C210 , Tapo C520WS , Tapo C211 , Tapo C100P4 , Tapo C402 KIT , TCB82 , Tapo C501GW , Tapo C410 KIT , Tapo C21A , Tapo C200P2 , Tapo C400S1 , Tapo C400S2 , Tapo C425 , Tapo C525WB , TC55 , Tapo C225 , Tapo C500 , TC53 , Tapo C220 , Tapo C100 , Tapo C420 , Tapo C101 , Tapo C222 , Tapo C510W , Tapo C402KIT , TCB72 , Tapo C460 KIT , Tapo C620 KIT , Tapo C425 KIT
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Tapo Care is a paid service package launched by TP-Link for Tapo Camera video cloud storage.
For detailed information about the Tapo Care service, please refer to
https://www.tp-link.com/tapocare/
You can subscribe to a Tapo Care Plan either through the Tapo app or on our official website:: https://tapo.tplinkcloud.com/tapo_web/
It's important to be aware that through the In-App Purchase option, you can only subscribe to one plan. If you wish to add more plans, kindly proceed to create subscriptions on our website.
This FAQ will guide you step-by-step to create a subscription.
Step 1
Option 1: Open the Tapo APP and select the Tapo Care
Option 2: Visit our official site and log in your account to start
Step 2
- Tap “+Add Plan” to add a Tapo care plan.
- Then choose a plan based on the number of cameras you want to add to it.
Note: Some plans and features of Tapo Care are not yet released in some regions. Please refer to the actual content displayed on the APP or Web page.
Step 3
Choose a payment method to pay for it. Your plan will automatically renew unless canceled after the subscription. You can cancel your subscription at any time as Q3 here.
- If you are on Tapo APP, please tap on “Subscribe” to continue the payment in the iOS App Store or the Android Google Play.
- If you are on Tapo Care website, you can choose to use a credit card or PayPal to complete the payment.
Note:
If you want to get an invoice for the Tapo Care plan, you can visit our website and print it in the billing history.
Step 4
Select the camera you want to add to the plan, the camera selected will be applied Tapo Care features after the subscription. If you do not see your camera in the list, please make sure it has the latest firmware and have internet access.
You can also modify the cameras applied later. How to add new cameras to my Tapo Care plan | TP-Link
Please contact TP-Link technical support with the following information if you need further help
- TP-Link ID
- Screenshot of the error message
- Problem description
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