What should I do if I cannot access the web management page of my TP-Link switch?

T1600G-18TS , TL-SG2210P , TL-SG108PE , T2700G-28TQ , T2500G-10TS( V2 ) , T2600G-28MPS , TL-SG1016PE , S4500-8G , TL-SG1016DE , TL-SL2218 , T1500-28TC , T1600G-28TS , TL-SL3452 , T3700G-52TQ , TL-SG1428PE , T1600G-28PS , T1600G-52MPS , T1600G-52PS , T1600G-52TS , T3700G-28TQ , T1500G-8T , TL-SG105E , DS1024GE , T1500G-10PS , TL-SG2216 , T2600G-52TS , T2600G-28TS , T2500-28TC , TL-SG108E , TL-SG5412F , T1500G-10MPS , DS116GE , TL-SG105PE , SG2210P , T1700X-16TS , TL-SG116E , TL-SG3216 , TL-SG2008 , T3710G-52TQ , ES220GMP , T1700G-28TQ , T1500-28PCT , TL-SG1210MPE , Festa FS310GP , TL-SL2428 , DS108GE , TL-SG1218MPE , TL-SG1024DE , T1700X-28TQ
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
First of all, check the model of your switch to verify it is web-manageable. Until now, only TP-Link Easy Smart/Unmanaged Pro/Smart/Managed switches are web-manageable.
The troubleshooting for Easy Smart and Unmanaged Pro switches is shown below:
Figure 1 Troubleshooting for Easy Smart and Unmanaged Pro Switches
The troubleshooting for Smart and Managed switches is shown below:
Figure 2 Troubleshooting for Smart and Managed Switches
Explanations:
[1] The default IP address of the switch is 192.168.0.1. If you had changed the default IP address, then ping the new IP address.
For how to ping IP addresses, please refer to: https://www.tp-link.com/support/faq/425/.
[2] Here introduces how to clear cache demonstrated with Chrome:
- Open Chrome and click
, then choose More tools > Clear browsing data…
- In the Basic tab, select the time range and check the Cached Images and files, then click CLEAR DATA.
[3] It is recommended to use Google Chrome or Internet Explorer browser.
[4] For how to find the IP address of your computer, please refer to: https://www.tp-link.com/support/faq/838/.
[5] If HTTP function of the switch is disabled, the switch will not be accessible from the web browser. But you can still use the command line ip http server to enable HTTP and then access the switch using the browser again. For how to use the command line, please refer to the User Guide of the switch.
[6] Management VLAN is only supported on T1500 series switches;
[7] Check if the VLAN that your computer belongs to have a VLAN interface. For example, if your computer only belongs to VLAN 2, which does not have a VLAN interface, then you cannot visit the switch. If VLAN 2 has a VLAN interface with its own IP address, then you need to visit the switch using the IP address of VLAN interface 2.
Looking for More
¿Es útil esta pregunta frecuente?
Sus comentarios nos ayudan a mejorar este sitio.
What’s your concern with this article?
- Dissatisfied with product
- Too Complicated
- Confusing Title
- Does not apply to me
- Too Vague
- Other
Gracias
Agradecemos sus comentarios.
Haga clic aquí para comunicarse con el soporte técnico de TP-Link.
Este sitio web utiliza cookies para mejorar la navegación en el sitio web, analizar las actividades en línea y tener la mejor experiencia de usuario posible en nuestro sitio web. Puedes oponerte al uso de cookies en cualquier momento. Puede encontrar más información en nuestra política de privacidad . No volver a mostrar
Este sitio web utiliza cookies para mejorar la navegación en el sitio web, analizar las actividades en línea y tener la mejor experiencia de usuario posible en nuestro sitio web. Puedes oponerte al uso de cookies en cualquier momento. Puede encontrar más información en nuestra política de privacidad . No volver a mostrar
Basic Cookies
These cookies are necessary for the website to function and cannot be deactivated in your systems.
TP-Link
accepted_local_switcher, tp_privacy_base, tp_privacy_marketing, tp_smb-select-product_scence, tp_smb-select-product_scenceSimple, tp_smb-select-product_userChoice, tp_smb-select-product_userChoiceSimple, tp_smb-select-product_userInfo, tp_smb-select-product_userInfoSimple, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType
Livechat
__livechat, __lc2_cid, __lc2_cst, __lc_cid, __lc_cst, CASID
Youtube
id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ
Analysis and Marketing Cookies
Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.
The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.
Google Analytics & Google Tag Manager
_gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>
Google Ads & DoubleClick
test_cookie, _gcl_au
Meta Pixel
_fbp
Crazy Egg
cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs
lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or